Category: Technology

Windows Phone, final thoughts…

Ok, well I’ve had this phone for almost three weeks and am less optimistic about it than when I started.

Physical Keyboard
Let’s hear it for the Pre and vertical integration. It is clear that Microsoft didn’t design Windows Phone assuming that a keyboard would be present all the time. There are many places when typing on the keyboard did nothing useful or nothing at all. The Pre was not like this, the physical keyboard added value everywhere. Also, on certain screens (say, when I hit the search button or entered the Evernote app), there is nothing to do except type in a text box. Why do I have to click on the text box before it will let me actually enter text? There is nothing else to do on these screens. Save me a step and have the focus defaulted.

Another example is universal search from anywhere. I had not realized how completely unweildy my contacts had become, it’s actually a complete mess. But I never noticed it before now because I always “just typed” my contacts names instead of scrolling through a giant list of death to find it (on that note, I really miss the first initial-last name method of searching for names, it really worked really well).

Coming from Pre, I was loathe to give up my physical keyboard because it was so excellently integrated. Here it just feels tacked on, and almost leaves me open to consider going without.

Buttons
The only way to turn on the Arrive is via the power button, a tiny ass little thing at the top which is not simple to find just by touch. After having a home button and a keyboard and a slider, all of which turned on the screen, this just felt limiting. Actually a physical home button would really have helped with the accidental touches with that.

Windows Phone App Structure
One thing which I find troubling about Windows Phone is that the experience relies greatly on the core apps and their integration into each other and the social media sites. This reduces the value of third party apps to provide functionality because the core apps do so much. While fully functional core apps are great, this setup leaves me concerned for the following reason – It places the onus solely on Microsoft to provide functionality upgrades and feature enhancements. I find it hard to believe that Microsoft can innovate as fast as an army of third party developers and leaves me concerned that the UI will be permanently behind the curve.

The funny thing is, it feels like if they tried pulling some of these shenanigans on Windows, they would get slapped for trying to block out third parties and being anti-competitive.

Google Calendar
Seriously? Win Phone would only sync to my primary Google calendar. I use Google pretty extensively for my cloud data needs and this shortcoming, while seemingly simple (and admittedly, is recoverable with some time and effort), makes it hard to overcome. It the rest of the system was so jaw droppingly awesome, then maybe I would take the time and effort to change my cloud data to conform to Microsoft’s expectation, but we are definitely there yet!

In conclusion…
Overall I was left feeling that Windows Phone is a solid effort, a worthy future contender but still just too rough a cut to consider now – kind of like how WebOS was when it was released. Everything that I have read about Mango, seems it wil address some but not enough of the shortcomings. In any case it won’t come before my 30 days are up and I don’t want to wait.

I am going to revert back to my Pre. I’m tired of having my OS of choice mature as I use it and still feel like using iOS means I am joining the Borg so will probably just wait for the next greatest Android superphone and see how the majority of smartphone users live.

Finally making the leap to a new cell phone

While I love my phone (the original Palm Pre on Sprint), it is feeling very long in the tooth and I am dying for something new. After all this HP madness it is pretty clear that the Pre 3 is never going to see the light of day and so I have to open myself up to trying out something new.

While there are so many options out there for cell phone OSs, there is not a lot that is really jumping out at me… I have minimal experience with any of these but these are my initial impressions…
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Windows Vista Sucks III: Endgame!

I will say, for as much as Vista bugs the hell out of me (see Windows Vista Sucks I and II for some thoughts on the matter), I probably wouldn’t have done anything about it and just lived with the pain. The wife however, wasn’t as forgiving/lazy and convinced me that something *had* to be done. So I got a copy of XP and am starting the downgrade process.

The process of backing up my files has highlighted many of the pain points, flakiness, inconsistencies and bugs that still exist in Vista.

  • When moving a chunk of files, Vista will sometimes leave behind a bunch of empty folders on the source drive.
  • The computer powered down suddenly (damn battery lasts like 45 seconds) and when I restarted it, it wanted to do chkdsk on the external drive. Fine, fair ’nuff. Well I got distracted and wandered off and ended up rebooting the computer again the next day. It asked to do chkdsk again. This time after it finished and I tried to access the drive it said (*gasp*) “Drive cannot be read without being formatted, do you want to format now?” OMG, I have already moved 30 GB of files over! NONONONONO!!! Thankfully, I detached the drive and reattached it and it worked fine.
  • Next I moved all the files from the “Pictures” folder to the external drive. It didn’t move the files but rather just copied them. When I tried deleting the files from the source, it deleted them from both places!
  • I tried moving certain “special” folders (AppData, Local Data) and nothing happened. After trying several times I tried copying them and it worked. I am fine if it is not going to allow me to delete files it thinks it needs, but at least give me a damn error message telling me as much. The silent treatment is not cool.
  • I generally move a couple of folders at a time. One ~2GB folder took a couple of minutes, the next ~2GB folder however said it would take 20 minutes! This folder was all music (iTunes, legal and everything) so clearly some extra checks are being done on it.

    Well after 5 minutes, I vaguely recalled something I read online and I dropped the network connection. Funny thing, the “time left” dropped very quickly from 15 minutes down to 10 minutes down to 8 minutes. Hmmmmmm….

Anyways, everything is backed up and I have downloaded all of the XP drivers from Dell.com. It’s midday on Sunday and I have some real work to take care of so I will probably not do the actual downgrade for another 2 weeks (next weekend is ACL). More then.

Windows Genuine Advantage

Speaking about Microsoft…

The other week we were catching an American Airlines flight from Austin. We went to the automated check-in kiosks only to find all 6 machines stating “THIS MACHINE IS OUT OF SERVICE.” Moreover, all 6 had the following dialog box front and center:

“This copy of Windows is not genuine

You may be a victim of software counterfeiting. This copy of Windows is not genuine and is not eligible to receive the full range of upgrades and product support from Microsoft.

Click Get Genuine now to get more information and resolve this issue.”

Is this an example of Windows Genuine Advantage run amok, or is this American Airlines trying to screw Microsoft of a couple of hundred dollars?? I just found it hilarious that nobody had at least bothered to turn off the machines or do *something* to make that embarrassing message go away…

No love for Microsoft

There is no shortage of bad press about Microsoft, how they abused their monopoly position, how they force unfavorable contract or predatory pricing terms on their customers etc… well, we came across a great personal example of a pissed off company – we were buying tickets for the Austin Wine Festival and got the following message when we hit submit:

“Since Microsoft has decided for you that you don’t need to receive an order confirmation from us unless we pay a couple thousand dollars, we politely request that you use a non-Hotmail email address”

I love it! You rarely see such spite so openly expressed… stick it to the man!!

Dell support

I just got off the phone with Dell support. They told me to call their credit card verification line and gave me the following phone number: 866-477-3355. Imagine my surprise when I called the line and got… sex chat!!

Turns out I missed a digit, the real number is 866-447-3355